When conducting a purchase with us, it is imperative to be aware that our policy dictates that all sales are, without exception, regarded as final transactions. We, regrettably, cannot entertain any requests pertaining to order cancellations, returns, or exchanges once a purchase has been made.

We kindly implore you to exercise caution and refrain from initiating any returns without the explicit consent and authorization from our end. Unauthorized returns may regrettably be deemed ineligible for processing.

Pro Wholesale Distributors hereby firmly disclaims any responsibility or liability for any resale activities carried out by our valued customers, acting as independent third-party sellers.

For those of you who serve as third-party sellers, we strongly urge you to engage in a meticulous review and complete comprehension of all restrictions and guidelines that are pertinent to your chosen marketplace. It is of utmost importance to emphasize that all sales, irrespective of circumstances, are unequivocally deemed as final, and we shall not entertain any refund requests, regardless of whether they arise prior to or subsequent to the sale, especially in cases involving gating or marketplace restrictions.

We also wish to bring to your attention the time-sensitive nature of claims related to any potential damage incurred during the transit of your order. Any such claims must be diligently submitted to us within a strict window of 3 days from the date of delivery. This prompt notification is essential to enable us to address your concerns effectively and in a timely manner. Your cooperation in adhering to these guidelines is greatly appreciated.